Edit catalogue item prices, including in bulk
Set or change the default price of catalogue items one at a time or in bulk through the downloaded catalogue spreadsheet, and understand when a sales channel stops following it.
Catalogue items come with a default price already set.
The default price can be edited by the user.
The default price can be edited in bulk through the downloaded catalogue spreadsheet.
Every SKU has one default price per catalogue workspace, and each sales channel can additionally carry its own price for each price type. Until someone saves a channel-specific price, the channel simply displays the default price, so default edits show up everywhere. But the moment a price is saved directly on a sales channel for a given price type, that channel gets its own independent price record: from then on, editing the default price will NOT change what that channel (and any design or quotation priced through it) shows. This is the single most common cause of 'I updated the price but the design still shows the old one.' To fix it, either edit the price inside that specific sales channel, or switch the channel price back to the 'use default price' option so it follows the default again. When investigating, always establish which sales channel and which price type the user's design or quotation is reading from before comparing numbers — the default price being correct proves nothing about what a particular channel displays.