Fix a missing org logo on box labels
Get the org logo to appear on box-label previews and printed PDFs by regenerating the label or checking the logo configuration and template layer.
If a printed or downloaded label PDF is missing the logo, generate it again: reopen the box and press 'Print label' a second time, or re-run the Box Labels download — the second pass includes the logo.
If the logo never appears on any render, then either no logo is configured for the org/business unit, or (panel labels) the template's 'Org logo' layer is switched off. Switching on the 'Duplicate QR' layer does not hide the logo: the copied QR is drawn in the logo's place, over it.