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Guides: 53 · Sections: 5
System requirements and getting started8
- Check Infurnia minimum and recommended system configurationCompare your machine against Infurnia's minimum and recommended hardware so you know whether it can run the software.
- Check the internet speed Infurnia needsLearn the minimum and recommended internet speeds for running Infurnia.
- Reset your Infurnia password via email link and log inRegain access by entering your registered email, opening the reset link and setting a new password.
- Access Infurnia through a web browserLog in to Infurnia through a web browser without installing any app.
- Log in at the login portal and set your passwordSign in with your registered email ID and, if you have no password yet, create one through the forgot password link.
- Reset a lost password through the Forgot Password flowReset your own password through the Forgot Password flow when you have lost access, since support cannot provide account passwords.
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- Reset a password or use Google loginSend a password reset link to a user's registered email or have them continue with Google login instead.
- Search the help center for how-to articles and videosOpen the help center and search a task to get related articles and videos with written steps and a YouTube link.
Portals and user access27
- Share designs to give another user accessGive another user access to designs that belong to a different user by sharing the files with them.
- Grant module access to a user from admin portal user managementSet a user's designer access and other module access, including MES operator access, from the admin portal user management section.
- Manage users and access in the admin portalSee the projects in the project hub and control which portals each user can reach from user management.
- Add or remove users from admin portal user managementOpen User Management in the admin portal to see the active users and manage their access.
- Admin portal controls projects, templates, catalogue and pricingSee what the admin portal home, project hub and furniture management let you control across sectors, projects and templates.
- How the admin portal sets up projects and cataloguesLearn what the admin portal manages and how it stays separate from the design portal and production and MES areas.
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- Reach the admin portal and manage user IDsLog in to the admin portal at its separate URL to review existing user IDs and create new ones.
- Understand what each user access level can doLearn which access level to assign to each user so they can reach the project hub, catalogue, factory roles or production changes.
- Assign a user's Access Level in the admin portalAdd a user in the admin portal and set their Access Level from the seven available roles.
- Understand what the Catalog Manager access level coversLearn which catalogue-related admin portal sections the Catalog Manager access level opens up and who manages them.
- Add a user with sales channel and price field accessGive a new user a designer role so the Sales Channel section appears, then choose their channels and price fields.
- Add, replace or remove users and edit access levelsManage your organisation's users yourself by adding new users, changing access levels, and replacing or removing existing ones.
- Add users and set access levels in user management settingsGive each staff member access by adding them in the user management settings with the access level that matches their role.
- Assign roles and grant access per roleGive each user a role such as designer, catalog manager, project manager or account manager, and grant access per role.
- Combine access levels on a single IDGive one ID more than one access level so a designer can also hold catalogue-manager or other rights.
- Control access with project manager, account manager and MES rolesGrant access by role, and give a user production designer access in addition to designer access.
- Control which features designers can see from the admin portalEnable or disable designer features such as D2M options and quotation discounts from the admin portal.
- Create projects and rename designs from the left panelCreate a new project in the left-hand panel, then hover over a design to rename or manage it and keep practice and live work in separate projects.
- Find recent, deleted and new projects on the portal homeSee your recently accessed and deleted projects on the design portal home screen and start a new project from there.
- Lock and unlock designs through the project hubAdministrators can lock and unlock designs through the project hub in the admin portal.
- Pre-add board sizes in the Admin PortalPre-add board sizes in the Admin Portal so the different sizes are available for use.
- See all designer-created projects with owner and last updateSee every project designers have created, who owns each one, when it was last updated, and all the work your firm has ongoing.
- Set up a new user without assigning a passwordAdd a new user with the correct role and access, then let them set their own password through the forgot password flow on first login.
- Share a design with a view-design linkShare a view-design link that opens in a browser and shows the live, current state of the design down to room level, without the viewer needing an Infurnia account.
- Understand the three portals: Design, Production and MESLearn which portals the platform currently exposes: Design, Production and MES.
- Understand what the Admin portal holdsLearn what the Admin portal primarily holds.
- Watch onboarding videos in the tutorials section and on YouTubeFind the onboarding videos in the tutorials section at the bottom left of the portal and on YouTube.
Admin portal and organisation settings11
- How admin portal changes apply organisation-wideLearn when changes made in the admin portal take effect across your organisation.
- Understand when admin and design portal preferences applyLearn which cabinet elements carry preferences in both portals and why those preferences only affect newly created cabinets.
- Add a new user from the admin portalCreate a new user account by entering their name and email ID from the admin portal.
- Check render usage and overage budget in admin billingOpen the admin section and go to Billing and Usage to check your current render usage.
- Delete and backspace in text fieldsLearn which side of the cursor the delete key and the backspace key each remove characters from when editing names and other text entries.
- Edit client and project details from the design portalChange the client name, client details, project ID and project name of a project you own from the design portal.
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- Enforce active sales channel before design can startEnable the enforce active sales channel admin preference so a sales channel must be selected before design can start.
- Find older projects via All Projects search by client nameUse All Projects search with the customer's name to find work that no longer appears in Recently Accessed.
- Switch cabinets to a cloned hardware SKUCloning a hardware SKU leaves existing cabinets on the original SKU, so point the connector SKU to the new one in Manufacturing settings.
- Understand project unit accuracy and display roundingLearn how project units have their own accuracy setting and how rounding affects only what you see, not stored or computed dimensions.
- Understand why settings changes only affect new designsLearn that existing designs keep the settings they were created with, so a setting change will not retroactively update already-created designs.
Cloud autosave and product updates4
- How cloud autosave worksLearn how your designs are saved automatically while you work on the cloud-based platform.
- Find learning videos, topic guides and release notesLearn where to watch product learning videos and topic guides, and where major feature releases are announced.
- How product changes are announcedLearn how Infurnia tells you about significant product changes through help articles and in-UI guidance.
- How UI nudges and tooltips guide users through the new workflowLearn how the software's UI nudges, visual illustrations and info tooltips guide you toward the new functionality so the changed workflow is easier to navigate.
AI chat and doubt sessions3
- Link a WhatsApp group to AI chat via generated codeRead and reply to a WhatsApp group from inside the platform's AI chat by generating a code and pasting it into the group.
- Join a daily common doubt sessionJoin a daily common doubt session, raise a hand and ask your design doubts.
- Join the daily doubts session for questionsInfurnia runs a doubts session every day from 3–4.30pm for questions.