Pull SKUs from a subscribed channel into your catalog
Add SKUs from a subscribed sales channel into your own org or business unit once the channel is publicly shared and your subscription is approved.
Clients build their inventory from shared catalogs by adding SKUs 'from' a subscribed sales channel into their own org or business unit.
Two conditions are enforced on the source channel: it must be publicly shared, and the client must actually be subscribed to it — at org level when adding to the org catalog, and at that specific business-unit level when adding to a BU.
Also note the browse rule: the public catalog listing shows every public channel on the platform with its owning org, and the client's own pending subscription requests can be shown alongside — but a client can only pull SKUs after an approved subscription, not merely because the channel is visible in the public list.
The subscription is raised from Sales Channel → Sales Channel Subscriptions by clicking Subscribe on the brand's channel.
Subscribing to a channel also triggers an email notification.
The requesting org's catalog managers are notified once the subscription is approved.
Hardware items such as connectors and hinges are obtained by subscribing to the relevant hardware organisation's channel and then adding its items (for example blind corner, bi-fold and side hinges) from the warehouse into the hardware category.
For hardware specifically, after subscribing to the brand's channel, open the relevant hardware category (for example Draw Systems) and use 'Add from warehouse', selecting the organization/brand to pull its models in.