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How to share a design with a Customer Success Executive?
How to share a design with a Customer Success Executive?
Updated over a week ago

Sharing your designs and managing access in the software is a straightforward process. Here's a step-by-step guide:

Sharing Design with Organization Members:

  1. Verify Organization Membership:

    • Ensure that the person you want to share the design with is a part of your organization. Check this in the admin portal under Billing > Usage > User management.

  2. Open the Design:

    • Navigate to the design you want to share and open it.

  3. Access Share Option:

    • Inside the design, find the "Share" option. It will be available in the "Home" tab on the right end. Select the same.

  4. Invite People:

    • Click on "People with Access" and then "Invite People." A dropdown will show members of your organization.

  5. Select User and Set Access:

    • Choose the person you want to share the design with from the dropdown.

    • Specify the level of access: either viewing or editing. For customer success executives, granting editing rights is recommended.

  6. Send Invitation:

    • Invite the selected person, and the design will be shared with them.

  7. Copy Viewing Link (Optional):

    • You can copy a viewing link and send it to anyone within your organization. This link allows viewing only, without editing rights.

  8. Verification:

    • Confirm the person's organization membership. If not part of the organization, add them through the admin portal.

  9. Billing Consideration:

    • Note that billing is per user, and only Infurnia employees (with infurnia.com email IDs) are exempt from charges. Confirm with the admin before adding new users.

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