If you need to remove a user from your organization in Infurnia, follow these steps:
Open your admin portal. Refer to this article for the same,
Go to the "Billing and Usage" section. This section contains options related to your subscription and user management.
In the "Billing and Usage" section, you'll find the "User Management" option. Click on "User Management" to access the user management interface.
In the user management interface, you will see a list of existing users within your organization.
Select the user you want to remove from the list. Next to their name, you will find a dropdown menu.
Click on the dropdown menu, and you will see options to "Edit" or "Remove." Choose the "Remove" option.
After selecting "Remove," a pop-up window will appear, asking you to confirm whether you want to remove the user.
In the pop-up, you will be presented with two choices:
Delete all designs of this user: If the user was not working on any active projects and their data does not need to be preserved, you can choose this option to delete their designs.
Transfer designs to another user: If you want to transfer the user's designs to another user so that project work can continue, select this option. You will need to specify which designer within your organization should receive the transferred designs.
Click "Done".
The system may ask you to verify your choice once more. If you are sure about removing the user, select "Delete."
The user will be removed from your organization in Infurnia.
You can also access the "Deleted Users" section to review details of users who have been removed in the past.
By following these steps, you can efficiently remove a user from your organization in Infurnia, whether by deleting their designs or transferring them to another user to ensure a smooth transition of project work.