Understand the five-level catalogue tree and its ownership

See how every item sits in the fixed Division > Category > Sub-category > Group > SKU tree and why category types and ownership levels matter.

1. Every catalogue item lives in a fixed five-level tree: Division > Category > Sub-category > Group > SKU.

   ✓ נבדק במוצר ב-20 באוקטובר 2026

2. A SKU must always belong to a group, a group to a sub-category, a sub-category to a category, and a category to a division.

3. When a client creates a category they do not pick a division directly: they pick a 'category type', and the division is derived automatically from that type.

4. The category type also permanently determines the pricing dimension (how SKUs under it are priced), which is why items cannot later be moved across category types.

5. Categories, sub-categories, groups and SKUs are each owned either at the organisation level or at a specific business-unit level, so two business units of the same organisation can see different slices of the tree.

6. The catalogue hierarchy has three levels: categories (such as base unit, wall unit, bed and drawer sets), subcategories inside a category (such as shutter units, drawer units and open units), and groups inside a subcategory (such as one-drawer, two-drawer and three-drawer units, or a wicker basket unit).

7. Because the top level of the tree is the platform-defined division, a client cannot add their own top-level grouping above category — for example to split the catalogue into woodwork, services and products — and must instead organise items using categories, sub-categories and groups within the existing divisions.