How manual price overrides persist on a SKU
Learn how editing unit price, tax, margin, discount, sales channel or price type on a quotation row is saved against the SKU and stays with the design.
When a user edits unit price, tax, margin, or discount on a quotation row, the override is saved against that SKU inside the design (the row switches to a 'custom' price source).
The edit applies to EVERY row of that SKU in this design, not just the row edited — price overrides are SKU-scoped, unlike hide which is per-item.
Choosing a different sales channel or price type on a row is remembered the same SKU-scoped way.
✓ Checked in the product on 20 October 2026The override persists with the design across saves and quote regenerations.
✓ Checked in the product on 10 October 2026New designs are unaffected — the override lives only in the design where it was made.
Check whether that SKU was ever manually re-priced inside that design, and clear/reset the SKU's price override in the quotation editor to return to catalog pricing.
When verifying that catalogue or SKU price changes have taken effect, start a new design rather than an existing one — changes do not always propagate into designs created before the change, so an old design can keep showing stale or zero pricing even after the catalogue is corrected.