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Why a tag is visible in one business unit but not another

Learn how Infurnia-global, org-level and BU-level tag scopes decide which teams can see a tag.

  1. Tags exist at three scopes.

  2. Infurnia-global tags are visible to every org.

    ✓ Checked in the product on 20 October 2026
  3. Org-level tags are visible across all business units of the org.

  4. BU-level tags are visible only inside the business unit that created them — this is the usual reason a tag 'exists' for one team but not another.

  5. Org-level tags can only be created from the org's default business unit; creating one from any other business unit is rejected.

  6. Tag lists can also include read-only tags inherited from catalogs the org subscribes to; those are flagged as not belonging to the current org and cannot be renamed or deleted by the subscriber.