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Not able to access admin portal?
Not able to access admin portal?
Updated over a week ago

If you are a message that access is denied when you are trying to open the admin portal of your organisation, this means that you have only limited access as a designer and can view only the design.infurnia.com portal.

In case you need to access the admin portal, you can reach out to the admin of your organization to update your user access to include the other levels of access as well.

There are four levels of user access, namely:

  • Designer: This access level provides access to the design portal, allowing the user to create and work on designs only.

  • Project Manager: Project Managers have access to all projects within your organization under the Project Hub.

  • Account Manager: Account Managers can access billing and usage details and manage users.

  • Catalogue Manager: Catalogue Managers have control over various factors like what options are shown in your furnish section of the design portal,cabinet modules, finishes, catalog brands, design intelligence, tags, sales channels, and more. They can manage design rules and pricing for the catalogue.

Multiple access levels can be assigned to a user by checking multiple options. For example, you can assign a user both "Designer" and "Account Manager" roles. To access the admin portal at all, you will need access to at least one of other the levels apart than "Designer". Beyond that, the level(s) to which the user is given access is up to the discretion of whoever is granting the access.

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